Continental Credit Control

This communication is from a debt collector.

Our Commitment to Privacy

Your privacy is important to us. To better protect your privacy, we provide this notice explaining our online information practices.

The Way We Use Information

We only use or disclose personal information for one or more of the following business purposes: to help deliver our services and run our business; to service or manage your account(s) in the ordinary course of our business; for customer service purposes; to third parties; and to others as required or authorized by applicable law.

Our Commitment to Data Security

This site uses reasonable security measures in place to protect Personal Information against loss, misuse, disclosure, or destruction of information under our control. However, we cannot guarantee absolute data security.


It is our policy that visitors to our Site who are under the age of 18 should not post on or provide any information to this Site without the consent of their parents. This Site is not designed for or intended for use of persons under the age of 18.


A technology called "cookies" may be used to collect certain information. Continental does not respond to all do not track signals. A technology called "cookies" may be used to collect certain information. Continental does not respond to all do not track signals.

CCC typically collects the following categories of personal information from consumers within the past twelve (12) months:

  1. Identifiers such as real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, social security number, driver's license number, passport number, or other similar identifiers;
  2. Any personal information described in subdivision (e) of Section 1798.80.
  3. Characteristics of protected classifications under California or Federal Law such as age, gender, etc.;
  4. Commercial Information, including records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies;
  5. Biometric information;
  6. Internet or other electronic network activity information, including, but not limited to, browsing history, search history, and information regarding a consumer's interaction with an internet website application, or advertisement;
  7. Geolocation data;
  8. Audio, electronic, visual, thermal, olfactory, or similar information (Note: Calls are recorded and may be monitored);
  9. professional and employment related information,
  10. Education information, defined as information that is not publicly available personally identifiable information as defined in the Family Educational Rights and Privacy Act (20 U.S.C. Sec. 1232g; 34 C.F.R. Part 99);
  11. Inferences drawn from other information.
  12. Sensitive Personal Information. [CL1]

CCC collects most of this personal information from our clients or from you or your authorized representative by telephone or by electronic or other written communications. We may also collect information from our service providers, from third parties and from third parties with your consent;

CCC does not sell personal information to third parties.

We may revise this Privacy Policy from time to time. Modifications go into immediate effect after they have been posted. See the last updated date at the end of this Privacy Policy. If you do not agree with the policy, you should cease use of the Site immediately.

General Contact Information

To contact us generally, you may write to us at:
Continental Credit Control
P.O. Box 30348
Santa Barbara, CA 93130.

To Make a Payment

To make a Payment, go to, or call us at 805-899-4432.

Under the California Consumer Privacy Act (CCPA), California residents may have the right to request, free of charge, that a business disclose the following information. Once we receive and confirm your verifiable consumer request, and if you request, we will provide:

  • The categories of personal information that it has collected about that consumer.
  • The categories of sources from which the personal information is collected.
  • The business or commercial purpose for collecting or selling personal information.
  • The categories of third parties with whom the business shares personal information.
  • The specific pieces of personal information it has collected about that consumer.

A California resident has the right to request through a verifiable consumer request that we delete personal information, subject to certain exceptions. If the information we maintain about you falls into one or more exceptions, we may not be able to delete the information.

A California resident has the right to request through a verifiable consumer request that we correct inaccurate personal information, subject to certain exceptions and the nature of the personal information.

To send us a verifiable request for information, include your full name, address, date of birth, account number if applicable, and the last four numbers of your Social Security number to: Continental Credit Control:

P.O. Box 30348
Santa Barbara, CA 93130
or call 1-805-324-8849.

A consumer can designate an authorized agent to make a request under the CCPA by sending us a notarized power of attorney. You must verify your identity and provide authorization to speak with your authorized agent. You must describe your request with sufficient detail to enable us to respond to your request.

A consumer has a right not to receive discriminatory treatment by us for the exercise of the privacy rights as described herein.

This privacy policy was last updated on 11/07/2023